What are cookies?
Cookies are small files that contain a string of characters (text) that are downloaded to your device (e.g. computer or smartphone) browser from our website's server when you use our site. The cookie contains a unique identifier, but it does not contain personally identifiable information such as your name or your email address. The browser stores the cookie on your computer’s hard drive and sends this back to our site whenever you return this may be accessed next time you visit the site.
What is the function of cookies?
What if you don’t want to accept the cookies that we use?
If you block or restrict the cookies set by our site, it is on the understanding that this will impact on the functionality and your access to our website. Blocking or restricting the cookies from our site will need to be performed on each browser and each device that you use to access our website.
If you would like to:
Further information about deleting or controlling cookies is available at www.aboutcookies.org.
The different types of cookies that we use: -
These types of cookie only last for the duration of your visit and are deleted when you close your browser. As a result, these, perform relatively simple tasks such as tracking how you move through our site, supporting website security and recognising your device to ensure that the pages you view are displayed properly.
These cookies will remain behind after the browser has been closed. They can be used to remember login information (so that when you come back, it is easier and quicker for you to get in).
First and third-party cookies
First party cookies are served by us and our site. All other cookies are third party cookies.
The cookies used by Avonglen Ltd
The following table sets out the cookies that we use on our website and why we use them. If a cookie is stated to be a third-party cookie, please check the provider's website for more information about it.
|Expiration time||Current session|
|Description||Used to manage the active session|
|Expiration Time||2 years|
|Description||Used to distinguish users|
|Expiration Time||24 hours|
|Description||Used to distinguish user|
This Privacy Notice details how Avonglen Ltd collect and use your personal data. It has been prepared in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018 and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time in the UK (‘Data Protection Legislation’).
Please read this information carefully.
How we collect your personal data?
We collect personal data about you in the following circumstances: -
What data do we collect?
The information we collect about you may include: -
How we use your personal data?
We may use your personal data to enable us to meet our contract obligations and to ensure we comply with our legal obligations.
Reasons for us to use your personal data and where we may contact you by post, email or telephone include: -
How long we hold your personal data?
We are required by legislation, other regulatory requirements and our insurers to retain your data for as long as necessary to fulfil the purposes for which it was collected.
To ascertain the appropriate retention period, we will consider: -
Who has access to your information?
We will only share your personal data with third parties where we are required by law, where it is necessary to administer the relationship between us or where we have another legitimate interest in doing so. We do not share your personal data with third parties for marketing purposes. Any member of our staff with access to your information have a duty of confidentiality under the ethical and legal standards that we are required to follow.
Passing your information to third party providers
We will only share your personal data with third parties in the following circumstances: -
We only grant access to third-party providers who agree to keep your information secure and only use it in accordance with our instructions.
Getting a copy of the information we hold
We are happy to provide a copy of the personal data we hold about you. Please contact us to arrange this.
Protecting your personal data
We have introduced policies and procedures to protect the security of your data against loss, misuse and improper disclosure. We restrict access to only those employees, agents and other third parties who need to use it for specified purposes including the fulfilment of the agreement between us.
We have procedures in place to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
Keeping your data up to date It is important that the personal data we hold about you is kept up to date. Please notify us of any changes to the information we hold.
Your legal rights regarding your personal data
Access to your data - You can request access to your personal data at any time by contacting us by email.
Correction of your data - You can request correction of any of the personal data we hold about you and to check that we are processing it lawfully.
Objecting to how we use your data - Where we use your personal data to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal data unless there are overriding legitimate grounds to continue. You have the right at any time to require us to stop using your personal data for direct marketing purposes.
Deletion of your data - You can ask us to delete any personal data you consider that we no longer need for the reason it was collected or if you have objected to how we use your personal data.
Restricting how we use your personal data – In certain circumstances, you can ask us to restrict or suspend the use of your personal data i.e. where we are reviewing the accuracy or changing the details.
Transferring your data - You can ask us to transfer your personal data to you or another data controller.
Withdraw your consent - If we are using your consent to enable us to use your personal data, you can withdraw your consent at any time.
Complaints and contact details
If you are concerned about an alleged breach of privacy law or any other regulation by us, please contact us and we will ensure that your complaint is investigated.
You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection issues. The contact details are as follows: -
Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Telephone 0303 123 113 or 01625 545745 www.ico.org.uk/concerns
Changes to our privacy notice
We keep this privacy notice under regular review and will place any updates on this website.